Advertisement

Faster previews. Personalized experience. Get started with a FREE account.
Customer Centricity

Customer Centricity

by Peter Fader
128 Pages · 2012 · 1 MB · 33 Downloads · New!
" Happiness doesn't result from what we get, but from what we give. ” ― Ben Carson
Be Our Guest
by Theodore Kinni
224 Pages · 2011 · 2  MB · 1,638 Downloads · New!
Be Our Guest is the customer relation, tourism, hospitality and travel book which tells the secrets to Disney’s success. Theodore Kinni is the author of this impressive book. He is the author of thirteen famous business books. Theodore is also a journalist whose articles are worth to read. Disney is one of the most successful companies in the world. Walt Disney is the founder of this company but it takes decades to make Disney a brand. Disney is unique, authentic and fascinating in its approach. What are the techniques used by a think-tank of Disney’s company to produce great results?
New Sales. Simplified
by Mike Weinberg
241 Pages · 2012 · 2 MB · 46 Downloads · New!
New Sales. Simplified is the customer relation, planning, and business system book that provide the latest techniques and trend to do business. Mike Weinberg is the author of this stunning book. It is an essential book for all those people who wanted to get success in their business. This is a remarkable book that is packed with hundreds of practical examples and useful anecdotes. It contains a proven formula to develop, prospect, and closing deals. It takes the reader step by step through every phase to perform certain kinds of operations. Mike provides a list of mistakes that usually people do at the beginning of their business. Everyone wanted to become successful and everyone can become successful if he followed the rules and regulations. Learn how to avoid the critical mistakes that are made by the executives and salespeople. Discover the different techniques to get the upper edge and generate genuine results. Learn how to get maximum productivity from social media, voicemail, and emails. What is the best way to negotiate with your buyers and how to make the required sales? This book guides you to conquer your goals and makes you the best businessman among all.
Raise the Bar
by Jon Taffer
256 Pages · 2013 · 1 MB · 75 Downloads · New!
Raise the Bar is the service industry, business management and customer relation book that contains the wonderful techniques and steps to grow business. Jon Taffer is the author of this impressive book. There are various books in the world that teaches people how to grow business through customer feedback. But this is the first book that shares the secrets to grow business at your local bar. This book is highly effective for restaurants, bars, and hotels. It follows the simple techniques and strategies that are easy to understand and implement. These strategies work for both small and big businesses. There is no need to panic if your audience is big. It’s time for you to learn how to run a successful bar, hotel, and restaurant through reaction management. Customer feedback really helps you to get your standard to the client expectation and in return, you won the customer for a lifetime. Research proves that people don’t like to change the restaurant and bars where they first go. This is the opportunity for you guys to turn these strangers into your permanent clients. Make a plan and start working on it without wasting any time on the things that won’t matter.
The Automatic Customer
by John Warrillow
224 Pages · 2015 · · 57 Downloads · New!
The Automatic Customer is the customer behaviour, marketing and customer relation guide which shares the different strategies to build a subscription relation with our customers. John Warrillow is the author of this impressive book. The world is changing day by day and the strategies of business are also changing with the passage of time. Nowadays a subscription from your customer is considered as a massive success and it increases the growth of the company. There are different companies selling their online subscriptions for weekly, monthly and yearly such as Spotify and Netflix, etc. The only purpose of this subscription is to increase their customers and make them return. This increasing trend brings revolution in the marketing industry and offers big opportunities for companies to boost their value. John gives the example of Whatsapp, it is an internet based messaging service and its owner sell it to Facebook for $19 billion. Subscription is not limited to any particular industry and company so anyone can use it for the benefits of his business. It is an easy and simple way to make a relation with your customer and owner will get high customer retention. This model brings the opportunity for all the marketers to expand their business in the easiest way. The reader will also learn how to master the psychology of selling subscriptions.
Category Creation
by Anthony Kennada
240 Pages · 2019 · 2  MB · 3,596 Downloads · New!
Category Creation is an entrepreneurship, advertising, business marketing and business planning book which shares the proven techniques and methods to start a business in style. Anthony Kennada is the author of this magnificent book. What do you learn from iconic brands like Salesforce, Gainsight, and HubSpot? Why people and public speakers always focus on a unique idea? Why you can’t able to defeat the high-level companies? What are the common mistakes that businessmen and entrepreneurs did in the beginning? Why innovative companies are leading the industries with their new technology and brands? How big companies deal with customers and employees? Why innovation always showed up from bigger companies or have intelligent minds? What is the role of timing and luck in our business?
Billion Dollar Brand Club
by Lawrence Ingrassia
320 Pages · 2020 · 2 MB · 1,938 Downloads · New!
The “Billion Dollar Brand Club: How Dollar Shave Club, Warby Parker, and Other Disruptors Are Remaking What We Buy“ is an instructive book for all the businessman. Lawrence Ingrassia is the author of this great book. Lawrence Ingrassia is a former business and economics editor and deputy managing editor at the New York Times. He also served as managing editor of the Los Angeles Times. The coverage he directed won five Pulitzer Prizes as well as Gerald Loeb Awards and George Polk Awards.

Advertisement

Advertisement

Advertisement